The following are some FAQs for the Hands-on Live Webinars conducted on behalf of CPA Ontario exclusively for its members and invitees.
How are these webinars structured?
Actually they are not strictly “webinars” they are training workshops in a webinar format. Which means that you don’t just “listen” to a presenter but interact with the instructor and actually work HANDS-ON with the instructor.
What materials will be provided?
Usually you get a copy of the presentation material in the form of a PDF file which contains the instructor’s slides as well as notes and flowcharts detailing out formulas, processes and other concepts. In addition you get a file of practice data that you can use for hands-on practice during the webinar workshop. Both these files are available for download when you login to the webinar and can also be accessed a week prior to the webinar when we send you the login link for the webinar.
How will my attendance be recorded?
When you login to the webinar workshop, the system captures your email address and login name as well as the duration of attendance. You do not have to separately send us confirmation of attendance.
What software do I need?
Generally you will need a copy of the software that is listed as the topic of the webinar. Usually your invitation email will specify what version of the software will be used by the instructor and whether you can use other versions without loss of functionality
What are my System requirements?
- Essential: Computer with broadband access and a headset or speakers
- Internet Browser – Internet explorer 9 or later, Google Chrome, Opera, or Safari are all compatible. A list of compatible browsers is available on the Citrix GoToTraining website at http://support.citrixonline.com/en_US/Training/help_files/G2T010003
- Essential: Working copy of the software being demonstrated (for hands-on workshops). For most workshops “Starter Edition” is NOT adequate. Please ensure you have a full working copy so as to be able to try out the examples.
- Recommended: Two screen setup – one for watching the webinar and the other to practice along with the instructor. If you do not have two screens, you can press ALT-TAB to shift between the webinar screen and your own practice file
Can I test my system in advance?
The webinars are conducted through Citrix GoToTraining and you can test your system compatibility by joining a dummy session here
https://global.gotomeeting.com/join/333699349
Once your system is tested, you will see a notice like the screenshot below. This means that the test is complete.
What kind of Audio set up do I need?
Usually a headset or speakers will suffice. You do not need a microphone for these webinars. You may also use your telephone to dial in for the audio.
How do I connect audio through the telephone.
When you sign in to the webinar the telephone dial-in number and an Audio PIN will be displayed. You can dial-in and then type in your PIN to access the audio through the telephone. Phone charges may be charged by your telephone service provider as this is not a toll-free number.
Can I switch my email address if I am working from home?
Generally you should use the same email address to join the webinar as you used to register for it. If the class is a full class, the system will automatically reject any email address that was not used during registration.
Will I be able to view the webinar later?
Yes you will have access to the webinar recording within 24 hours of the webinar. The recording will be available for two weeks from the date of the webinar.
If I am unable to attend will I be able to view the recording?
Yes, up until two weeks from the webinar date. After that the webinar recording is unavailable.
Will I be able to access the materials after the workshop?
Yes, up until two weeks from the webinar date. The materials are available for download on the same page where you view the recording. See the screenshot below on where to access the materials.
Will I be able to interact with the instructor?
Sure. Our webinars are highly interactive and you can ask questions and participate in questions.
How is my privacy protected?
Our webinars give you the advantage of a classroom atmosphere yet protect your privacy. While you may be participating in a class of 35 participants, only the instructor can see the questions you ask or the answers you submit through the online chat. This way you can feel free to answer any question or ask any question no matter how advanced or basic it may sound. Webcams are not enabled during the webinar. This is in the instructor’s control.
Professional Development Portal through the link at the bottom of the page.