Terms and Conditions of Service: Courses
These general terms govern all courses, workshops, webinars and other activities conducted by Avancer Learning Inc, online or in-classroom, hereinafter called “online courses”, “classroom courses, or “courses”.
Passwords and Credentials
Your login access details (links and/or passwords) and other credentials are particular to you and should not be shared with anyone. Please note for online courses our system will deny access to a second instance of the same credentials being used for the same course.
Purpose of Information
Avancer Learning Inc courses are solely for information purposes and not intended to be professional advice. For professional advice you should take engage the services of an appropriate professional.
Intellectual Property rights
Avancer Learning Inc reserves all rights to its publications and content. Any material you receive as part of Avancer Courses remains the copyright of Avancer Learning Inc. Audio, Video, and Screen recording of any Avancer Courses is prohibited.
Cancellations
Avancer Learning Inc. reserves the right to cancel courses at any time. A full refund will be made to you of any fees paid in advance to us for a course, in the event of its cancellation.
Disclaimer of Warranty & statement of No Liability
You agree that we are under no obligation whatsoever to you, your company, your representatives or any of your assigns. You also agree that we have not expressed any promises, warranties or guarantees, either implied or stated, in accordance with our work, not even the implied warranty of merchantability or fitness for a particular purpose.
YOU AGREE THAT WE ARE AND SHALL BE UNDER NO LIABILITY TO YOU, YOUR COMPANY, YOUR REPRESENTATIVES OR ANY OF YOUR ASSIGNS. IN NO EVENT SHALL WE BE LIABLE FOR ANY LOSS OF PROFIT OR ANY OTHER COMMERCIAL DAMAGES, INCLUDING BUT NOT LIMITED TO SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR OTHER DAMAGES. These apply to the extent permissible by law and do not affect any of your statutory rights as a consumer.
Firewalls and Antivirus
It is your responsibility to ensure you have up-to-date virus safeguards and internet firewalls before you connect to the internet, or when you download and use any files in relation to any of our training workshops.
Other Content on our website is governed by our website terms of use and privacy policy.
For Refund Policy please see the above tab: “Payments and Refunds”.
Payment details and Refund Policy
Payments
Avancer Learning Inc accepts payments by cheque or by PayPal. Please note that we do not collect any credit card information from you. All credit card payments are handled by PayPal. For more information on PayPal’ security and privacy policy, please see www.paypal.ca
Cancellations and Refunds
Cancellations by us: You will receive a full refund of any fees paid to us for a course, in the event of a cancellation by us. Please allow for PayPal standard processing lead times for your refund.
Cancelling your registration: You may cancel your registration for a full refund at any time before a course begins which is usually 60 minutes before the scheduled course start time.
To cancel your registration: locate and click on the cancellation link within your registration confirmation email.
We regret that we are unable to issue refunds for cancellations done after that time or for no-shows.
Customer Satisfaction
We hope you never need to avail of this, but if you are unhappy or dissatisfied with the course you took, let us know in writing, within 7 days of taking the course and we will issue you a full refund.